FAQ

ColourCodes

FAQ

GENERAL

How often can I expect Colour Codes to release the next issue with a new set of colours?
Colour Codes is focusing on the current issue. However, follow us on our social media platforms to receive updates on when the next issue is released!


Where does the money go?
The money generated from the sales will go towards the next issue of Colour Codes. This covers the cost of printing and binding of the zine. The artworks created for Colour Codes are voluntary and does not financially benefit any one person. 


Can I purchase Colour Codes at a store?
Colour Codes are currently only available online.


I’m interested in your Tote+Zine bundle but it’s sold out! Will you be re-releasing them?
They are created in limited quantities. Once it is sold out, they are no longer available. This is the same for every issue of Colour Codes. 


Who is Colour Codes?
Colour Codes is a passion project of Chin-Ann Teh. You can find her other work @dimpledcabbage or at her website.


SHIPPING & DELIVERY

How much is delivery for Colour Codes?
Delivery to New Zealand addresses are free. There is a flat rate fee of $4 (NZD) for international orders. Each copy of Colour Codes orders will be packaged in a large-size envelope for shipping. (untracked)

Please note that the Tote & Zine Bundle is only available in New Zealand and is inclusive of shipping.


When do I expect the delivery if I order it now?
Your item will be sent 1-2 days after placing your order. The delivery target for New Zealand delivery is 3 working days, and everywhere else, it will take up to 6 to 10 days.

These are provided as a guide only and is not guaranteed. However, if your item has not arrived after 4 weeks, please contact hellocolourcodes@gmail.com.

For any other general inquiries, please email hellocolourcodes@gmail.com.